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ENHANCED INTERNET SECURITY
Many of us remember when we
could safely leave our doors unlocked without fear of intrusion or theft, but
that time has certainly passed. In much the same way, security measures that
were once sufficient to protect your online account access may no longer be
adequate. Identity theft is now the fastest growing crime in the nation, and
Internet criminals continually develop new techniques to steal your personal
information and gain access to your accounts. To protect you from this
sophisticated new generation of Internet criminals; IAM Community Federal Credit
Union is pleased to offer an extra layer of security to safeguard your online
account information.
“Phishing” is a fast-growing
Internet crime in which attackers “phish” for your personal information. Just
like “fishing”, the criminals will “bait the hook” by building a website that
looks like your credit union’s login page. They hope you will take the bait,
trust the site, and enter your login information. They can then record it and
use it to access your account.
IAM Community Federal Credit
Union appreciates your membership and we are proud to offer enhanced security
features to you free of charge. The program we have available has dual
functionality. It displays a security image and a security phrase at login so
you can be sure you are accessing our valid website and not being “phished.” It
also provides additional layers of protection by asking security challenge
questions if we have difficulty authenticating your identity or recognizing your
computer during login. These two safeguards work together to provide an
additional line of defense against unauthorized access to your account.
You will encounter a new
enrollment screen as you log into your account. This enrollment process must be
completed by December 15th. This is a simple one-time process you
can complete in less than 10 minutes. During this process you will select a
secret security image and create a secret security phrase. The image and phrase
you choose will form your unique enhanced security combination, and will be
displayed during future logins. When you see them, you will know you have
accessed our website. If you do not see your image and phrase, do not enter
your password but contact us immediately.
You will also select and
answer three security questions during enrollment. During future logins, if we
are unable to recognize the computer from which the login attempt is made, or if
the login seems to be unusual in any way (for example, if it occurs at a time of
day that is not historically typical for your account) you will be required to
answer a security question before login can continue. This will help to
safeguard your account against login attempts by unauthorized parties. You may
also get challenged if you close your Web browser without properly logging out
of the home site.
While enrollment is a one-time
process, you may wish to register each private computer you intend to use to
access your account. We will be able to recognize registered computers more
easily and accurately than un-registered computers. The registration process is
quick, easy, and requires just a few clicks of the mouse.
We strongly recommend that you
do not register a public computer such as one located in a library or a coffee
shop. If online access is available only to you through a public computer, you
may still access your account safely. During enrollment, you will select and
answer three security questions. When you attempt to login from an unregistered
public computer, you may be required to answer a security question in order to
move through the login process.
If you have an account that is
shared with another person, they should know the security image and phrase. We
suggest you complete the enrollment process and answer the security questions
together. If others use the same computer to access their personal information,
you do not need to share your secret image and secret phrase with them. They
will be able to log into their personal account from the shared computer and
complete the enrollment independently. They will select their own secret image
and phrase.
These enhanced security
measures apply only to your account with IAM Community Federal Credit Union.
Once you complete the enrollment process, you should always see your security
image and phrase when logging into your account. If you do not see your image
and phrase, IMMEDIATELY DISCONTINUE THE LOGIN AND CONTACT US. If
you are challenged and cannot remember the answer to the security question,
contact us and we will re-set the system for you. We will be available to you
throughout the enrollment process. Please do not hesitate to call us at (334)
598-6361 or (334) 347-9000 with any questions. Enhanced internet security is
just one more way IAM Community Federal Credit Union insures the safety and
security of your account
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